Q: How do I resolve the issue of the software not being authorized?
Z
zhujianos
29 days ago
Q: How do I resolve the issue of the software not being authorized?
A: Ensure the dongle is properly connected. If the issue persists, reinstall the drivers.
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Q: What should I do if the program cannot be downloaded?
Z
zhujianos
29 days ago
Q: What should I do if the program cannot be downloaded?
A: Open ports 80 and 5222, restart IIS or DS server, and check network connectivity.
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Q: How can I change the terminal name?
Z
zhujianos
29 days ago
Q: How can I change the terminal name?
A: Restart and register the terminal to change its name.
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Q: How do I disable the QR code display on the terminal?
Z
zhujianos
29 days ago
Q: How do I disable the QR code display on the terminal?
A: Access settings via the mouse wheel and disable the QR code option.
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Q: What should I do if the screen displays incorrectly?
Z
zhujianos
29 days ago
Q: What should I do if the screen displays incorrectly?
A: Adjust the resolution settings to match the board card specifications.
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- Q: How do I resolve the issue of the software not being authorized?2024-12-22
- Q: What should I do if the program cannot be downloaded?2024-12-22
- Q: How can I change the terminal name?2024-12-22
- Q: How do I disable the QR code display on the terminal?2024-12-22
- Q: What should I do if the screen displays incorrectly?2024-12-22
Related
This guide addresses common software and hardware management issues, providing solutions and relevant URLs for further assistance. Key issues include handling free trial expiries, unauthorized software, software backup and migration, terminal registration, management end upgrades, program download and display issues, terminal offline problems, and password or terminal name changes. It also covers miscellaneous issues like API integration and firmware updates. Additionally, the guide offers instructions for setting up meeting room program features, including configuring collection parameters, integrating meeting room components, setting up interest rate collection, and enabling guardian and synchronization playback functions. Each feature and issue is linked to a detailed FAQ page for comprehensive guidance.
FAQs (5)
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