Q: What should I do if the software prompts "unauthorized"?
Q: What should I do if the software prompts "unauthorized"?
A: Check if the encryption dongle is loose and reinsert it. If the issue persists, reinstall the driver.
Q: How can I migrate the software to a new machine?
Q: How can I migrate the software to a new machine?
A: Backup the database and copy the DS directory to the new machine.
Q: How do I register a terminal?
Q: How do I register a terminal?
A: Click the mouse wheel, select the registration option, and choose enterprise registration.
Q: What should I do if the program cannot be downloaded?
Q: What should I do if the program cannot be downloaded?
A: Ensure ports 80 and 5222 are open, restart IIS, and check network connectivity between the server and terminal.
Q: How can I change the terminal name?
Q: How can I change the terminal name?
A: Restart and register the terminal again.
Q: How do I cancel the playback terminal QR code?
Q: How do I cancel the playback terminal QR code?
A: Click the mouse wheel, access settings, and disable the QR code option.
Q: What should I do if the display shows a garbled screen?
Q: What should I do if the display shows a garbled screen?
A: Find the corresponding board resolution and refresh it.
Q: How can I modify the MySQL root password?
Q: How can I modify the MySQL root password?
A: Enter the specified code in command line mode; refer to the provided documentation for details.
Q: How do I enable the synchronized playback function?
Q: How do I enable the synchronized playback function?
A: Click the mouse wheel, access settings, and enable the synchronized playback option.
- Q: What should I do if the software prompts "unauthorized"?2025-03-30
- Q: How can I migrate the software to a new machine?2025-03-30
- Q: How do I register a terminal?2025-03-30
- Q: What should I do if the program cannot be downloaded?2025-03-30
- Q: How can I change the terminal name?2025-03-30
- Q: How do I cancel the playback terminal QR code?2025-03-30
- Q: What should I do if the display shows a garbled screen?2025-03-30
- Q: How can I modify the MySQL root password?2025-03-30
- Q: How do I enable the synchronized playback function?2025-03-30